What if:
You could invest in your future using futuristic assets? Cryptocurrency may be a new wave of investment vehicles, but its growth and potential are too hard to ignore, especially in this digital age.
If you’re wondering whether you can include this asset in your retirement fund, you’ve come to the right place.
In today’s iTrustCapital review, one of the leading companies offering a crypto IRA, providing a bridge between traditional investment strategies and the burgeoning world of digital currencies.
But is it the right platform for your retirement savings?
We’ll find that out in this iTrustCapital review 2024, along with the following:
- Company background
- Fees and costs
- Security
- Asset selection
- And more!
So, without further ado, let’s begin.
Is iTrustCapital Legit?
Before we begin discussing the services of this company, let’s first talk about the most critical part of this review:
Is iTrustCapital a legitimate company?
Founded in 2018 by Todd Southwick and Blake Skadron and headquartered in Long Beach, California, iTrustCapital has emerged as a leading digital asset IRA trading platform.
It specializes in allowing users to buy and trade cryptocurrencies and physical gold in real-time through their retirement accounts.
We did a little digging and found that even if it’s just a relatively new company in the IRA industry, it has already raised a substantial $128 million in Series A funding.
This demonstrates its strong foundation and investor confidence, reflecting its legitimacy and growth potential in the fintech and cryptocurrency sectors.
The platform caters to a significant market, appealing to the estimated 10-15 million Americans investing in cryptocurrencies and those interested in precious metals.
That’s not all.
Since its inception, iTrustCapital has shown remarkable growth and achievement. By the year 2021, the startup reported significant revenue, amounting to $47 million.
As of January 2022, it managed about $2 billion in assets spread over approximately 27,000 accounts, with an average account size of around $55,000.
This growth trajectory continued to soar, with the account numbers reaching over 40,000 by April 2022.
Pretty impressive, right? But there’s more.
iTrustCapital achieved a remarkable total transaction volume of $6 billion, further establishing its prominence and reliability in the investment community.
In a nutshell, iTrustCapital is a legitimate entity in the digital asset investment space.
Their strong funding, strategic approach, and substantial transaction volume make them a credible and attractive option for those interested in incorporating cryptocurrencies and precious metals into their retirement planning.
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iTrustCapital Fees and Costs
Look…
Understanding the fees associated with iTrustCapital is crucial for anyone considering this platform for retirement investments, especially when trying to find the best provider.
Let’s take a look at its pricing structure:
- No Monthly Account Fee: There are no costs for account maintenance, which is a significant advantage for long-term investors.
- Cryptocurrency Transaction Fee: iTrustCapital charges a 1% transaction fee for buying or selling cryptocurrencies. This fee is competitive, especially compared to Bitcoin IRA, which has higher transaction fees and additional monthly management fees.
- Gold and Silver Transaction Fees: For gold and silver investments, iTrustCapital charges $50 and $2.50 over the spot price per ounce, respectively. These fees are relatively low and provide a straightforward way for investors to diversify their retirement assets with physical precious metals.
To help you understand this structure better, let’s imagine you want to invest $10,000 in your crypto IRA account; you’d receive $9,000 worth of crypto after your trade clears. The remaining $100 goes back to your IRA provider.
This fee is significantly less compared to others, who have about a 2% transaction fee for buying or selling cryptocurrencies. That’s on top of a setup and monthly management fee.
On the other hand, purchasing an ounce of gold at a spot price of $1,800 would result in a total cost of $1,850 at iTrustCapital, considering the $50 transaction fee.
This is straightforward and transparent, allowing investors to easily calculate the costs associated with their investments.
All in all:
iTrustCapital’s fee structure is designed to be transparent and competitive. The absence of monthly maintenance fees and low transaction fees position it as a compelling choice compared to other crypto IRA providers.
Asset Selection
Now that you know the fees you’ll incur when choosing iTrustCapital, it’s time to see whether they offer your preferred crypto investment.
This provider offers a selection of 34 cryptocurrencies, including major ones like Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and Polygon (MATIC), and they have also re-enabled trading for Ripple (XRP), among others.
This selection, while substantial, is slightly less extensive than BitcoinIRA, which boasts over 60 cryptocurrencies.
Even though it offers fewer choices, it doesn’t make them less of a crypto IRA provider. After all, they still offer major cryptocurrencies that most investors prefer.
What we like most about this provider is they offer a real-time market chart on their website. This is pretty handy, especially if you prefer to monitor an asset’s value before investing and opening a crypto IRA.
One thing to note: we’ve noticed that they don’t provide their selection for gold and silver. While they mention them in their ‘How it works’ section, the metals they offer aren’t publicly listed.
Is iTrustCapital Safe?
Next…
When investing your hard-earned money into digital assets, the importance of robust digital protection cannot be overstated.
We’re not talking about just simple cybersecurity but comprehensive digital fortification for your assets, given that your asset is also, well, digital.
So, how secure is iTrustCapital?
This provider implements a multi-layered security strategy that goes beyond basic protection to ensure the safety of your investments.
With two-factor authentication (2FA), iTrustCapital adds an essential layer of security, requiring not just a password but also a code accessible only to you on another device.
This method significantly reduces the risk of unauthorized access, even if your password falls into the wrong hands.
Apart from securing personal accounts, they also make sure that your assets are safe. It integrated Coinbase Custody for digital asset security.
This collaboration ensures that assets are stored offline, away from potential online threats, and are protected by a comprehensive $255 million insurance policy, offering investors peace of mind about their investments’ safety.
For gold and silver assets, it’s important to note that iTrustCapital is not a custodian. Instead, it partners with Fortress Trust, a regulated state-chartered trust company, to serve as the qualified custodian for its clients.
Its role involves the custody and protection of client assets, employing advanced proprietary technology and leveraging the security platforms of BitGo and Fireblocks.
The latter platform is not only backed by a substantial $45 million insurance policy but also employs a sophisticated multi-layer security strategy to protect assets from various digital threats.
But that’s not all they have for security.
Fortress Trust utilizes Cross River Bank, an FDIC-insured bank, for the deposit of clients’ USD funds.
It offers a safety net up to the maximum allowed by federal regulations, currently $250,000, protecting depositors in the unlikely event of a bank failure.
This adds an extra layer of security for investors, ensuring their cash holdings are protected under federal insurance schemes. Can it get more secure than that?
Customer Support
One thing we value most here at GSC is the level of customer support a crypto IRA provider offers. Why is this so crucial?
As its name implies, a retirement account is crafted for the long haul—meant to serve you once you step away from your working life.
Depending on your age, it might be years or even decades before you can tap into the fruits of this investment. During this extended period, consistent and reliable support is vital to ensure your investment grows optimally and aligns with your retirement goals.
Failure to receive quality support could hinder your ability to maximize your investment’s potential, affecting your financial security in your golden years.
Thankfully, iTrustCapital shines in this aspect, based on numerous client testimonials (which we’ll dive deeper into in the following sections).
Their customer support team has been praised for their attentiveness, professionalism, and ability to assist clients through various issues, from account setup and rollovers to transaction processing.
The platform doesn’t stop at just offering top-notch support through human interaction; iTrustCapital has also put together an extensive knowledge base.
Whether you’re new to the crypto IRA scene or looking to iron out the finer details of your account, their resources cover everything from opening an account and understanding the security measures in place to getting a grasp on the assets offered, all the way down to the specifics of fees and IRA information.
And if you find yourself with a query that still needs to be addressed, you can submit a ticket.
For those times when you’re seeking immediate assistance or prefer the human touch, you can reach out directly via phone at (562) 600-8399, available from Monday – Friday, 8 AM – 12 PM PT and 2 PM – 5 PM PT.
Ease of Use
Even though cryptocurrency is quite a new asset class, and it may seem alienating to some, using the platform of your choice shouldn’t add to that complexity.
After all, it’s still your money, and you should be empowered to manage it confidently and efficiently.
Thankfully, iTrustCapital has built its platform with this very principle in mind. The interface is designed to demystify the process of investing in digital assets within an IRA.
They’ve streamlined account setup and made trading cryptocurrencies and precious metals as straightforward as possible.
This user-centric approach ensures that, regardless of your familiarity with the crypto space, you can navigate their platform with ease, make informed decisions, and have constant access to your investment performance and details.
What’s more, iTrustCapital supports this with 24/7 trading capabilities, allowing you to act on market opportunities as they arise, day or night.
This feature is particularly valuable in the highly volatile crypto market, where timing can significantly impact investment outcomes.
In essence, iTrustCapital has succeeded in creating a platform that respects the modern investor’s needs: simplicity, accessibility, and comprehensive support.
Educational Resources
Let’s face it: not everyone understands how cryptocurrency and its IRA counterpart work.
If you’re one of them, no need to worry. This only means that you need to look for a platform that offers educational resources and tools that can help you make informed investment decisions.
Lucky for you, iTrustCapital offers a learning center that covers a wide range of topics, from the basics of cryptocurrencies and IRAs to more complex subjects like Bitcoin vs. Bitcoin ETFs, the benefits of IRAs, and adjustments to IRA contribution limits.
Their educational content also dives into essential investing concepts such as decentralization, private keys, altcoins, smart contracts, DeFi (Decentralized Finance), and NFTs (Non-Fungible Tokens), providing a comprehensive overview of the crypto ecosystem and its terminologies.
By offering these educational tools and resources, iTrustCapital aims to demystify digital asset investing, making it more accessible and understandable for investors at all levels of experience.
This commitment to education reflects their dedication to customer support and ensuring investors have the knowledge they need to make informed investment choices.
Flexibility and Control
So, how much control do you have over your crypto IRA at iTrustCapital?
The good news is that you have considerable flexibility and control over your retirement account if you choose this platform.
Apart from allowing 24/7 trading, you have over 30 cryptocurrencies to trade, including popular options like Bitcoin and Ethereum.
This wide range of options, combined with the ability to trade anytime, underscores the platform’s commitment to providing investors with the tools they need to execute their investment vision effectively.
3rd Party Reviews and Complaints
Although we conduct thorough research on the companies we review, checking the feedback from real and verified customers provides invaluable insights for potential investors like you.
So, what do iTrustCapital’s customers think of their service?
On Google reviews, they have received high praise for their customer service and platform. They’re currently rated 4.8 out of 5 stars based on 764 reviews.
Customers highlight their positive experiences with the support team, mentioning representatives by name and appreciating their patience, understanding, and helpfulness. The platform’s ease of use and the professionalism of the staff are common themes in these reviews.
Similarly, Birdeye shows favorable feedback, with a 4.9 out of 5 stars rating from 2,980 reviews, echoing the sentiments found in Google Reviews regarding excellent customer support.
However, it’s important to consider all perspectives.
Upon researching, we found reviews from Retirement Living mentioning complaints on their platform about lapses in customer service, including a specific grievance regarding a delayed deposit.
But that’s not all.
On Better Business Bureau (BBB), the company has an F BBB rating and is not BBB accredited, with an average customer review rating of 1.5/5 stars based on 2 reviews and 12 complaints closed in the last 3 years.
Complaints indicate some issues with buy and sell orders and customer service responsiveness. The company has addressed these complaints pretty quickly, usually within 7 days of when it is first posted.
This difference highlights the importance of weighing varied user experiences when considering platforms like iTrustCapital for crypto IRA investments.
iTrustCapital Crypto IRA Pros and Cons
Reasons to invest:
- Offers a diverse range of cryptocurrencies and precious metals for IRA investments.
- No setup fees or monthly maintenance charges.
- Provides educational resources for informed investing.
- 24/7 trading
- iTrustCapital minimum deposit: $1,000
Reasons to avoid:
- Some complaints about buy/sell order issues and customer service responsiveness.
- A $500 minimum for additional contributions might restrict smaller, regular investments.
- Limited selection of cryptocurrencies compared to some competitors.
- No financial advisors on staff.
iTrustCapital Review 2025: Worth It?
So…
After carefully testing and reviewing the iTrustCapital platform, we recognized its strong position in the crypto IRA market. With a diverse selection of crypto and precious metals, transparent fees, and valuable educational resources, it caters well to any investor.
They might be a relatively new company, but crypto IRA is also a newcomer in the industry, so it’s acceptable that the platform hasn’t been around for that long.
Apart from cryptocurrencies, this provider also allows you to trade gold and silver, perfect if you want to diversify your investment. Our favorite? You can trade on the platform 24/7, which is something you need for such a volatile asset.
Just one thing to note: complaints from BBB. However, that could also just be isolated cases, but it’s best to keep that in mind when deciding to invest your hard-earned cash.
Now, over to you:
- Have you worked with this business before?
- Do you agree with our iTrustCapital review and their legitimacy, or do you have a different opinion/experience?
Let us know in the comment section below!
